FAQ

Frequently Asked Questions

A few useful things about Analog Minds, the prints, orders, shipping and returns. If you need help with something that isn’t covered here, get in touch.

 

About Analog Minds

What is Analog Minds?

Analog Minds is an independent art project based in San Francisco, offering limited edition prints and pieces inspired by skateboarding, music and the things that have stuck with me over the years.

Are the drawings made by hand?

Yes. Each piece begins as an original drawing on paper. The finished drawing is scanned and prepared for print while retaining the detail and character of the original.

Why skateboarding and music?

They’ve both been part of my life since the 1980s. Analog Minds gives me a place to return to people, images and ideas from those cultures that have stayed with me.

How can I stay updated on new releases?

Sign up to the Analog Minds mailing list for new print and product releases, or follow @analogminds.sf on Instagram for updates.

 

Prints

Are the prints limited editions?

Yes. Edition sizes are listed on each product page. Current prints are limited to 30 prints in total across the available sizes.

Once an edition has sold out, it will not be reprinted.

What paper are the prints made on?

Prints are produced on heavyweight 250gsm museum-quality matte paper, selected for its detail, tonal range and finish.

What sizes are available?

Current print sizes are 8 × 10", 11 × 14" and 12 × 16". Available sizes are shown on each product page.

Are the prints signed?

The print includes a printed signature, title, artist credit and edition number. It is not hand-signed.

Are prints available framed?

Selected prints are available framed or unframed. Available options are shown on the individual product page.

Where are the prints produced?

Prints are produced through selected print partners as close to the delivery destination as possible. This reduces unnecessary international shipping, delivery times and potential import fees.

 

Orders & Shipping

How will I know my order has gone through?

You’ll receive an order confirmation after checkout. If you don’t receive one, check your spam folder before getting in touch.

Can I change or cancel an order?

If your order hasn’t gone into production yet, I’ll do my best to help. Get in touch as soon as possible with your order details.

Where do you ship?

Analog Minds currently ships to the United States, United Kingdom and Japan.

How much is shipping?

Shipping costs are shown during checkout before payment. Currently free shipping.

How long will my order take?

Prints are produced to order before shipping. Most orders arrive within 5–12 business days, although delivery times can vary depending on the destination and local postal services.

 

Payment

What payment methods do you accept?

Available payment options at checkout include PayPal, Apple Pay, Venmo, and major credit and debit cards.

Will I be charged tax?

California orders are subject to applicable sales tax. For UK orders, applicable VAT is included in the price shown.

 

Claims & Returns

My order arrived damaged. What should I do?

Get in touch within 30 days of delivery with your order details and clear photographs of the damage, including the packaging if possible.

If the item has been damaged in transit or has a production issue, I’ll arrange a replacement or refund.

I received the wrong item. What should I do?

Get in touch within 30 days of delivery with your order details and a photograph of the item you received. I’ll get it sorted.

Something is missing from my order. What should I do?

Send over your order details and let me know what is missing so I can look into it.

Can I return an item?

Because prints are produced to order, returns are not accepted for a change of mind.

If your order arrives damaged, incorrect or otherwise faulty, get in touch within 30 days of delivery.

Can I exchange an item?

Exchanges aren’t offered for a change of mind. If you receive a damaged or incorrect item, get in touch and I’ll arrange the appropriate replacement.

How are refunds processed?

Approved refunds are returned to the original payment method. Processing time after a refund has been issued will depend on your payment provider.